Sacred Threads FAQ

✨ Welcome, beloved. Here are answers with clarity, simplicity, and harmonic care.

📦 Where do your products ship from?
Each piece is printed on demand and may ship from the US, Australia, or EU - depending on your location and the fastest available fulfilment.

💌 How much is shipping?
Universal Flat Rate: $14.95 AUD 🌍
Tracking is included with every order.

⏳ How long will my order take?
Usually 6–27 days, depending on location. You’ll receive tracking once your sacred item is on its way.

🧺 How do I care for my tee or tote?
Wash inside-out in cold water. Line dry only. No bleach ✖️ Do not iron over design.

🌱 Are your items eco-conscious?
Yes 🌿 All items are made-to-order, reducing waste. We use quality cotton and aligned printing partners with ethical sourcing.

❌ Can I return, exchange, or refund?
No - because each piece is created on demand, we cannot accept returns, exchanges, or refunds. We only offer a replacement if your item arrives damaged, has a print defect, or is lost in shipping.

🌿 Order Support & Fulfilment
All pieces from Sha’Raya are lovingly crafted and fulfilled via our print partner. For questions about your order, please refer to your confirmation email.

✨ Please check your size, colour, and style carefully before completing checkout.
Once production begins, your order cannot be changed or cancelled.

🌀 “You didn’t just place an order - you activated a thread in the weave. Thank you for walking the path awake.” 💖